Certificates: Tips and Tricks

Have you ever created a certificate on your Docebo platform?

If so, you may have noticed that it could be a challenging activity.  With our tips and tricks, you can become a certificate guru

First of all, you need to decide the language in which you will create your template. That’s because the language won’t change based on the user’s language. For this reason, we suggest you choose a common language for all your certificate templates. If you need to have more than one language, you should create a course for each language and associate the corresponding template to it. 

Less is more

When creating your template, please consider inserting just the necessary information. You can unleash your creativity using images and colors as a background, when doing so remember to keep an eye on the text readability and color matching. 

The best layout is usually created with few well-spaced elements. 


You can work with images such as logo, background and frame, by uploading them as a background image. 

Here the suggested size for your image: portrait 1810  x 2560 pixel – 150 dpi; landscape 2560 x 1810 pixel – 150 dpi.

Supported formats are: JPG, PNG, JPEG e GIF. 

In our experience, we suggest you to use JPG formats to avoid any readability issues after certificate download. 

Tags and Additional Fields

Below the text box of your certificate template you can find a list of tags arranged in categories that you can use to shape your certificate. These tags are dynamics, this means that according to the case they will be replaced with the actual information needed. 

Most commonly used tags are [display_name], [course_name] and [date_completed]. This last tag shows the date in the following format: dd/mm/yyyy. If you wish to change your date format this tag can be customized according to Docebo guidelines. 

Among the available tags, there are the course additional fields that you created, so if needed you can create some course additional fields specific for certificate creation. The course additional field for the signature is the most frequently used by our clients: it is a free text field, in which you can insert an image of the signature that should be placed in a certificate. You can have different signatures for different courses. 

When you copy paste a tag in your certificate template, make sure you paste it without formatting or you may see a gray box in the background of your tag. 

Using Tables

If you type in a free text in your template, it will be difficult to place it correctly on the page, and if you use a certificate tag like [course_name], you may risk that it will be truncated because you don’t have enough space before your frame. To avoid all this, we advise you to create a table that will help you by creating margins to your certificate template. 

You may create a table with three columns and three rows and you can place your text in the very center. If you have not edited any certificate yet, you may find a table sample in the template, created by Docebo, called “Certificate sample“. 

By clicking on the “source code” button (<>), a window with the HTML code of the template will appear. You may edit your certificate directly from there. If you do so, we recommend using percentages to modify your tables. 

Once you have created your certificate template you can easily replicate its layout in another template by copying the HTML code and pasting it in the source code window of this new certificate template. 

Also, learn more about  new web application for the massive download of certificates fully integrated with docebo LMS in the video below.

We hope that this article helped you learn more about certificate template creation in Docebo. If you have any other tips or tricks, share it with us, we’re keen to read you! 

Thank you for visiting and see you in the next article!

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